Please read over our terms and conditions carefully before placing any orders.
The use of this website constitutes your acceptance of these terms and conditions.
How to Order
Orders are accepted through our website or via our toll-free phone number,
888-212-8295.
Ordering with Purchase Orders
We accept purchase orders from schools, government institutions, and companies
who have applied and been accepted for a Corporate Account. We do not accept
purchase orders from companies outside of the United States. This application
is available on our website under "Setup Corporate Account". This application
takes one to two weeks to process, and applicants are notified of their account
status when their application has been processed. (We do ask that customers
place their first order via credit card). CableWholesale.com does not grant
terms above Net 30. Purchase orders are accepted via fax at 925-455-0808, or via
e-mail to sales@cablewholesale.com.
We do not accept informal or purely verbal purchase orders. Purchase orders
that are received by 3:30 PM PST can generally be shipped the same day.
Shipping
Orders Placed on our website before 4:00pm PST can usually be shipped the same
day. We offer a variety of shipping methods including UPS, Federal Express, and
the United States Postal Service (USPS). Shipping costs are calculated based
on your address and the weight of your order. When you go to place an order, the
various shipping options and their costs will be displayed after you enter your
address information into the fields provided and click "Continue to Step 2."
Returned Goods
Returns must comply with the return procedure set forth below, and all returned
items must be in new condition, including the original box, packaging, manuals
and accessories. In the event goods supplied by CableWholesale.com, Inc. are
considered defective and/or non-conforming by the customer, CableWholesale.com
must be notified within thirty days. CableWholesale.com can then issue a Return
Materials Authorization (RMA) number. We do not accept any returned goods
without an RMA number. Unless instructed otherwise, refusal of shipment when a
package is delivered does not constitute a request for an RMA. Once an RMA has
been issued, the customer has fourteen days to return the package to
Cablewholesale.com. Once the item(s) have been received, the customer can expect
a credit onto their card, or a revised invoice in the case of Corporate Accounts,
within fourteen days. CableWholesale.com does not issue store credit. For items
Cablewholesale.com proves defective upon receipt, errors in shipment, or
exchange returns, no restock fee is charged. In all other cases, a 20% restock
fee is subtracted from the amount credited back to the customer's credit card.
CableWholesale.com can credit shipping costs only in the event of an internal
error in shipping.
Payment
CableWholesale.com normally accepts payment by Visa, MasterCard, Discover and
American Express. We do not normally accept COD payment. Cashiers checks and money
orders are also accepted, as is cash for will-call orders. Payment is due in full
as stated on the invoice. For purchase orders, late fees of 2.5% of the unpaid
balance will be charged on delinquent accounts commencing after the first
billing cycle from the date of the invoice if CableWholesale.com, Inc. deems
the situation requires such action. Any costs of collections, including attorney
fees, will be added to invoice. For international orders, we accept payment by
credit card or wire transfer. CableWholesale.com charges a $20.00 wire transfer
fee for each transaction of this sort. CableWholesale.com cannot ship
international orders without prepayment.
Returned Checks
If the Buyer's check is returned to CableWholesale.com, Inc. for insufficient
funds, because payment has been stopped, or for any other reasons, a specific
charge of $15.00 will be assessed for the handling of that check regardless of
the reason for handling or processing. Two or more returned checks within a
60-day period will cause the account to revert to prepaid / credit card basis.
Customer Privacy
Cablewholesale.com does not rent, sell or otherwise forward your name to other
companies. We collect only the information necessary to keep the customer
well-informed of the status of his or her order. For further information, please
see our Privacy Policy.
In Case of Fraud
In the interest of preventing Internet fraud, CableWholesale.com reserves the
right to refuse any order whose billing address does not match the address on
the credit card, or is in any other way suspicious. CableWholesale.com reports
all fraudulent orders.
Sample Merchandise
In the event that your company requires a sample, we can process an order for
one or two items, with payment from the customer. When the customer then places
their subsequent order, the amount of the sample can be deducted from the said
order.
Prices and Specifications
Prices, specifications, and availability of products are subject to change
without notice. Due to the changing nature of the computer market, and because
of the technical differences in the equipment of our customers, product
descriptions may not reflect current technical information, and we cannot be
responsible for photographic differences in product size, shape and color.
Verification of Order
CableWholesale.com orders generate an automatic confirmation e-mail, but the
receipt of a confirmation only means that we have received your order, and does
not constitute an offer to sell. We may change our pricing, product description
or specifications after any confirmation e-mail, but prior to shipment, due to
errors, changing market conditions, product discontinuation or unavailability,
typographical errors, or any other reason. While it is the customer's
responsibility to cancel their own orders, we reserve the right to limit the
quantity of any item sold, or prohibit a sale altogether.
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